Frequently Asked Questions

We use custom-built archival crates and specialist wrapping techniques for art, antiques, and high-end electronics. Our team is trained specifically in specialist transport logistics.

Yes, MoveMates provides comprehensive Goods in Transit and Public Liability insurance as standard. Premium cover options are available for high-value portfolios.

For residential moves, we recommend 2–4 weeks' notice. For complex commercial relocations, 4–8 weeks allows for optimal planning and site surveys. We do accept same-day and next-day bookings subject to availability.

Our white-glove service includes full packing, labelling, and strategic unpacking at your new location to ensure zero disruption for your family or business.

You can get a free, no-obligation quote by using our online quote wizard — simply select your service, preferred date, and provide a few details about your move. Our team will get back to you with a tailored quote within 2 hours.

We are based in East London and primarily serve East London boroughs including Ilford, Walthamstow, Woodford, Chingford, Tower Hamlets, Stratford, Canary Wharf, and surrounding areas. We also cover wider London and other parts of the UK — contact us to confirm your area.

Absolutely. We operate 7 days a week, including weekends and bank holidays, to fit around your schedule.

Yes, we can supply boxes, bubble wrap, packing tape, and other materials. Let us know when booking and we'll factor this into your quote.

Yes. MoveMates Logistics Limited is registered with the Environment Agency as an upper tier waste carrier, broker, and dealer. Registration number: CBDU629295, valid until March 2029.

Our end of tenancy cleaning covers a full deep clean of the entire property — kitchen appliances, bathrooms, carpets, and all rooms — to the standard required to reclaim your full security deposit.

House removal costs in East London vary based on property size, distance, and access. A studio or one-bedroom move typically starts from £250–£400, a two-bedroom from £350–£600, and larger properties from £600 upwards. MoveMates provides free, no-obligation quotes tailored to your specific requirements — contact us or use our online quote wizard for an accurate estimate.

End of tenancy cleaning prices depend on property size. A studio flat typically costs £120–£180, a one-bedroom £150–£220, two bedrooms £200–£280, and three or more bedrooms from £280 upwards. Our cleaning meets the standard required to reclaim your full deposit. Contact MoveMates for a precise quote.

Man with a van services in East London typically start from £50–£80 per hour depending on van size and team size. Same-day bookings and small loads are welcome. MoveMates offers competitive, transparent pricing — use our quote wizard or call us for a quick estimate.